Privacy Policy

Last updated: August 29, 2026

Who We Are

NCLEX Kingdom is a gamified NCLEX-RN exam preparation app operated by NCLEX Kingdom. If you have questions about this policy or your data, contact us at support@nclexkingdom.com.

What Data We Collect

We collect the following categories of information when you use NCLEX Kingdom:

Account data

  • Email address (when you register or sign in with email)
  • Username and avatar selection
  • Google account identifier (if you sign in with Google)
  • Apple account identifier (if you sign in with Apple)
  • Timezone setting

Gameplay and progress data

  • Answers to quiz and quest questions (including which question, your response, whether it was correct, and time spent)
  • XP earned, current level, and overall performance statistics
  • Daily login streaks and streak history
  • Realm and quest progress (which realms you've completed, enemies defeated, tips collected)
  • PvP / Arena battle history, rank, and safety actions such as blocks and reports
  • Achievements, badges, and artifacts earned

Subscription data

  • Premium subscription status and expiration date
  • Subscription events (purchase, renewal, cancellation) processed through RevenueCat

We do not store your payment card details. All payment processing is handled by Apple (App Store), Google (Play Store), and RevenueCat.

Device and telemetry data

  • Usage analytics collected via PostHog (for example, screens visited and features used)
  • Your internal user identifier may be associated with analytics after you sign in so we can understand account-level product use
  • Crash reports, performance information, and technical diagnostics

How We Use Your Data

We use the data we collect to:

  • Provide the service — save your progress, track your streaks, display your rank, and sync your account across devices
  • Improve the product — understand which features are used, identify bugs, and make the study experience better
  • Keep users safe — process blocks and reports and prevent abuse
  • Manage subscriptions — verify your premium status and handle billing events
  • Communicate with you — respond to support requests and send account, service, or optional study and product messages

We do not show third-party ads or use your information for cross-app tracking. Marketing emails include an unsubscribe option.

How We Share Your Data

We do not sell your personal data. We do not share your data with third parties for their marketing purposes. We share data only with service providers who help us operate NCLEX Kingdom:

  • Google (Google Sign-In / OAuth) — authentication for users who choose to sign in with Google
  • Apple (Sign in with Apple) — authentication and App Store payment processing
  • Firebase — crash reporting and push-notification delivery
  • PostHog — product analytics to help us understand how the app is used
  • Railway — cloud hosting and infrastructure for our servers and database
  • RevenueCat — subscription and in-app purchase management
  • Resend — delivery of account and service email
  • Apple App Store & Google Play Store — payment processing for in-app purchases and subscriptions

Children

NCLEX Kingdom is designed for nursing students preparing for the NCLEX-RN, who are adults (typically 18 and older). This service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected data from a child under 13, we will delete that information promptly. If you believe a child under 13 has provided us with personal data, please contact us at support@nclexkingdom.com.

For users in the European Economic Area, we do not knowingly collect data from anyone under 16 without verified parental consent.

Your Rights

You have the right to:

  • Access your personal data — request a copy of the data we hold about you
  • Correct your data — update inaccurate information
  • Delete your registered account from Settings in the app, or remove guest data from the guest Profile screen

To exercise any of these rights or ask for help, email us at support@nclexkingdom.com. We will respond as required by applicable law.

Account Deletion and Subscriptions

Account deletion removes your account and personal study data from our active service. Shared battle history and safety or moderation records may be retained where needed to preserve another user's records, prevent abuse, or meet legal obligations, with direct account links removed.

Deleting an NCLEX Kingdom account does not cancel an Apple App Store or Google Play subscription. Cancel the subscription through the applicable store to prevent future renewal charges.

Data Retention

We retain account and gameplay data while your account is active and as needed to provide the service. After deletion, limited copies may remain temporarily in backups, security or fraud records, transaction records, or service-provider systems until their normal retention periods expire. We retain other information only as long as reasonably necessary for the purposes described in this policy or as required by law.

Security

We take reasonable measures to protect your data, including encrypted connections (HTTPS/TLS), hashed passwords, and access controls on our servers and database. No system is perfectly secure, but we work to protect your information and will notify you if we ever discover a breach that affects your data.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top of this page. If we make material changes, we will notify you through the app or by email. Your continued use of NCLEX Kingdom after changes are posted constitutes acceptance of the updated policy.

Governing Law

This privacy policy is governed by the laws of the State of Florida, USA. Any disputes arising from this policy will be resolved in the courts located in Florida.

Contact Us

If you have questions about this privacy policy or how we handle your data, contact us at:

Email: support@nclexkingdom.com